Discourse marker use in task-oriented spoken dialog \lambda

نویسندگان

  • Donna K. Byron
  • Peter A. Heeman
چکیده

Discourse markers, also known as clue words, are used extensively in human-human task-oriented dialogs to signal the structure of the discourse. Previous work showed their importance in monologs and social conversations for marking discourse structure , but little attention has been paid to their importance in spoken dialog systems. This paper investigates what discourse markers signal about the upcoming speech, and when they tend to be used in task-oriented dialog. We demonstrate that there is a high correlation between speciic discourse markers and speciic conversational moves, between discourse marker use and adjacency pairs, and between discourse markers and the speaker's orientation to information presented in the prior turn. We limit our analysis to turn-initial discourse markers and discover new patterns in their interaction with phenomena speciic to dialog.

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تاریخ انتشار 1997